Community-Based Adult Services (CBAS) Frequently Asked Questions

CalOptima received a request for you to get services through the Community-Based Adult
Services (CBAS) program. We want you to get the services you are eligible for. Please read the
questions and answers below to learn more about the CBAS program.

CBAS gives you important health care services at a local community center. This means you can stay where you live, and you don’t have to move to a nursing home.

CBAS include:

To be eligible for CBAS, you must:

We want to make sure you get services you are eligible for and that we have all of the
information about your health. The steps below explain how we decide if you are eligible for
CBAS:

If you are not eligible for CBAS, our case management staff can work with you to find services
in the community to meet your health care needs.

No, CBAS services are covered by CalOptima.

Yes. If you have both Medicare and Medi-Cal, you can continue to see your Medicare providers
while receiving CBAS from CalOptima.

If you have questions, please call CalOptima’s Customer Service department at 1-714-246-8500
or toll-free at 1-888-587-8088, Monday through Friday, from 8 a.m. to 5:30 p.m. We have staff
who speak your language. TDD/TTY users can call 1-714-246-8523.