CalOptima TechAssist Program

CalOptima TechAssist Program
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To qualify for the California Technical Assistance Program or the CalOptima Specialist Program:

Call 1-855-241-1145 or

Monday through Friday from 8 a.m. to 4 p.m. Pacific Time

CalOptima Wants To Assist You With Electronic Health Records Implementation

The CalOptima TechAssist Program (COTAP) offers no-cost, unbiased, technical assistance and support throughout the electronic health records (EHR) implementation process.

CalOptima provides no-cost technical assistance to eligible providers through funds awarded to us from intergovernmental transfers and the California Department of Health Care Services (DHCS).

Technical Assistance Services

We offer Orange County providers technical assistance and guidance to:

  • Participate in the Medicare and Medi-Cal EHR Incentive Programs
  • Conduct a practice readiness assessment
  • Plan an EHR implementation approach
  • Select or upgrade to a certified EHR technology system
  • Attest to demonstrating meaningful use of EHR
  • Participate in health information exchange (HIE)
  • Improve workflows that help continue quality improvement
  • Access resources for improving care with clinical decision support

Eligibility Requirements

Technical assistance services are available to providers who meet the eligibility requirements of the California Technical Assistance Program (CTAP).

California Technical Assistance Program (CTAP)

There are two basic eligibility requirements for the California Technical Assistance Program:

  1. Minimum of 30 percent Medi-Cal patient volume (20 percent for pediatricians) during a 90-day period in the previous calendar year
  2. Contracted through CalOptima Direct (COD), the CalOptima Community Network (CCN), or through a private health network affiliate for Medi-Cal

Target groups:

  • Physicians (MDs and DOs)
  • Physician Assistants (PAs)
  • Nurse Practitioners (NPs)
  • Dentists (DDS or DMDs)
  • Optometrists (ODs)
  • Certified Nurse Midwives (CNMs)

Useful Documents for CTAP

CalOptima Specialist Program (COSP)

Any specialty care providers contracted with CalOptima Direct (COD) or the CalOptima Community Network (CCN) may participate in the CalOptima specialist program.

Target groups:

  • Specialty care providers

To qualify for the California Technical Assistance Program or the CalOptima Specialist Program:

Medicare and Medicaid EHR Incentive Programs

Providers who participate in our technical assistance programs may be eligible and receive hands-on support to qualify for incentive payments totaling $44,000 through the Medicare EHR Incentive Program, or $63,750 through the Medicaid EHR Incentive Program.

To qualify for EHR incentive payments, providers must:

  1. Register for the Medicare and Medicaid EHR Incentive Programs
  2. Use certified EHR technology
  3. Successfully attest to meeting meaningful use

Useful Links

COTAP Service Providers

COTAP service providers are highly-qualified health care consulting organizations that have undergone a rigorous review and selection process. CalOptima has contracted with these service providers for their extensive experience in serving the health information technology needs of clinics, federally qualified health centers, small practices and solo practitioners.

On-the-ground, start-to-finish support services are furnished by COTAP, along with our current service providers:

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