Mental Health And Behavioral Health Services

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Book a telehealth appointment with a Behavioral Health provider! Follow these steps to book an appointment through your member portal.

Your mental and behavioral health needs play a key role in your overall health and well-being.

CalOptima Health takes an integrated approach to meet your mental, behavioral and physical health needs to better serve you. CalOptima Health works with a network of primary care providers and licensed mental and behavioral health providers to make sure you get quality health care services.

Covered benefits for members include but are not limited to:

Mental health services:

Outpatient psychotherapy (individual, family and group therapy)
Psychological testing to evaluate a mental health condition
Outpatient services that include lab work, drugs and supplies
Outpatient services for the purposes of monitoring drug therapy
Psychiatric consultation
Dyadic Services

Behavioral Health Treatment (BHT) for members under the age of 21:

Applied Behavior Analysis (ABA)

Substance use services:

For more information or help with mental health or behavioral health treatment, call the CalOptima Health Behavioral Health line toll-free at 1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week. We have staff who speak your language.

If you have a medical or psychiatric emergency, call 911.

Mental Health Crisis Lines:

Suicide and Crisis Lifeline: Call or text 988
The OC Warmline (NAMIOC for Orange County residents only): call or text 1-714-991-6412

Mental and Behavioral Health Resources

CalOptima Health Resources

Behavioral Health Outpatient Treatment (Medi-Cal)
Behavioral Health Treatment (BHT)
Understanding Depression
Health and Wellness — Self-Care Guides — Mental Health and Depression

Other Mental and Behavioral Health Resources

Contact Medi-Cal Customer Service
You can contact us online or by phone, 24 hours a day, 7 days a week.
1-888-587-8088 Toll-free
711 TTY
We speak your language
Get interpreter services

New Medi-Cal Members

New member orientation schedule
Come to a meeting to learn about your new benefits
Frequently asked questions
Get quick answers to common questions about Medi-Cal

Pharmacy

About the Medi-Cal pharmacy program
Learn about your drug benefits

Forms and Documents

Common Medi-Cal forms
Authorizations, requests and more
Other important documents
Language assistance, Notice of Nondiscrimination and other helpful information.

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