Find a Provider

What kind of provider do you need?

Call 911, if you think you have a medical or psychiatric emergency or go to the nearest hospital.

Find a doctor or specialist You can search by name, health network, city, language, and more.

Find a behavioral health provider Behavioral health providers such as psychologists, psychiatrists and more.

Book a telehealth appointment with a Behavioral Health provider! Follow these steps to book an appointment through your member portal.

Find a vision provider Search for eye doctors such as an ophthalmologist or optometrist by name or area.

Find a hospital or facility Facilities are places such as long-term care facilities, laboratories, and imaging centers. You can also find community-based adult services (CBAS) centers, medical and non-medical transportation services, and more.

Find urgent care Urgent care is care you need within 24 hours, but it is not an emergency or life threatening.

Find a pharmacy Search by area or type of pharmacy.

Call CalOptima Health’s Customer Service department at the numbers below, if you have questions or need help finding a provider.

OneCare Customer Service
You can contact us online or by phone, 24 hours a day, 7 days a week.
1-877-412-2734 Toll-free
711 TTY
Sign Up for OneCare
1-877-412-2734 Toll-free
711 TTY

Enrollment information

Visit Us

Visit our office Monday through Friday from 8 a.m. to 5 p.m.
Walk-ins welcome.
We are closed on certain holidays.
Address, map and directions
We speak your language
Request interpreter services

New OneCare Members

Frequently asked questions
Get quick answers to common questions about OneCare
New Member Orientation
Come to a meeting to learn about your new benefits

Pharmacy

About the OneCare pharmacy program
Learn about your drug benefits
Medication Therapy Management
This program gives you tools to get the most from your drugs

To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H5433_25WEB001_M_2025 (Accepted 9/17/2024)

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