Take action to keep your Medi-Cal

Photo of a father and child

CalOptima Health’s Medi-Cal plan covers vital health care services for you and your family, including doctor visits, prescriptions, vaccinations, mental health care and more. Make sure you renew it when it’s time.

1. Update your contact information

Report any new changes to your name, mailing address, email address and phone number, so the County of Orange Social Services Agency (SSA) can contact you. Call 1-800-281-9799.

2. Create or check your online account

You can sign up to receive alerts about your Medi-Cal. Create or log into your account to get these alerts. You may submit renewals or requested information online. Go to  

How to Create an Account

Create your online account today at, and select the “Create an Account” link. Watch the video above.   

How to Log In with Two-Step Verification

Learn how to log in to your BenefitsCal account using two-step verification. Watch the video above.   

Medi-Cal Renewals

If you already have a account, you can submit by following the steps in the video above.   

3. Check your mail

SSA will mail you a letter about your Medi-Cal eligibility. You may need to complete a renewal form. If you are sent a renewal form in a yellow envelope, submit your information online, by phone, in person or by mail to avoid a gap in your coverage.

4. Complete your renewal form (if you get one)

If you receive a renewal form, submit your information within 60 days online, by phone, in person or by mail to avoid a gap in your coverage.

Toolkit for Community Partners
Downloadable and customizable flyers, posters, FAQs, social media assets and more to share information about Medi-Cal renewal with members.

Contact Us
New Medi-Cal Members
Forms and Documents

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