OneCare Connect


How to order over-the-counter (OTC) items

As a member of CalOptima OneCare Connect Cal MediConnect Plan (Medicare-Medicaid Plan), you have a benefit that allows you to order from hundreds of OTC products that you may need. The items you choose can be mailed directly to your home. You will receive an OTC catalog listing the many products available.

You can order in 3 easy ways

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By Phone

Icon - Mail

By Mail

*By clicking the link to you will be leaving the official CalOptima website. The policies that apply to the official CalOptima website may not be the same as the terms of use for other websites. CalOptima does not operate or control the linked website and is not responsible for its operation or content.

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Download the 2020 OCC OTC Catalog Download PDF Icon The OTC Catalog tells you more about the benefit and has a list of OTC products that you can order.

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To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H8016_21WEB001_2021_A (Accepted 10/4/2020)


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