Provider Initial Onboarding / Annual Training

Welcome, we are pleased to have you as one of our new provider partners. The materials listed have been designed to supply you with key information that we feel will be useful when providing care to CalOptima Health members.

If you have any questions, please call Provider Relations at 714-246-8600.

Behavioral Health Provider Training  An orientation training for Behavioral Health Providers.

CalOptima Health Community Network (CHCN) Annual In-Service Training  A CalOptima Health Community Network refresher training.

Learn how to identify members with potential cultural or language needs and when alternative communication methods may be needed. Required for all health care providers and staff who care for CalOptima Health members in any of its benefit plans.

Identify and explain the legal requirements related to access for persons with disabilities. Required for all health care providers and staff who care for CalOptima Health members in any of its benefit plans.

Fraud, Waste, and Abuse Web-Based Training Course  View the Medicare Learning Network’s trainings on Fraud, Waste and Abuse, and Medicare Parts C and D Compliance.

Seniors and Persons with Disabilities Resources to assist seniors and persons with disabilities (SPD).

Community-Based Adult Services (CBAS) online training  Understand how to register, verify eligibility, request prior authorizations and more for CBAS members.

Medi-Cal for Kids & Teens Provider Training  Training program to increase understanding and awareness of Medi-Cal for Kids & Teens among Medi-Cal managed care plan-enrolled providers.

CalOptima Health Community Network (CCN) Provider Training Attestation  To be completed upon review and completion of the provider training modules.

Please sign, date and email this attestation to your provider relations representative or providerservicesinbox@caloptima.org to confirm completion of training modules.

Regional Center of Orange County (RCOC) Provider Training  An overview of Regional Center of Orange County services.

Whole-Child Model (WCM) Provider Training  An overview of CalOptima Health's Whole-Child Model Program.