OneCare (HMO D-SNP)

Frequently Asked Questions

Common questions and answers about OneCare

What is OneCare (HMO D-SNP)?

CalOptima Health OneCare is a Medicare Advantage Dual Special Needs Plan that combines your Medicare, prescription drug and Medi-Cal benefits into one plan. It is a plan designed only for people who are enrolled in Medi-Cal and Medicare.

Can you enroll in OneCare?

You can enroll in OneCare if you:

  • Have full Medi-Cal with no Share of Cost
  • Have Medicare Parts A, B and D
  • Live in Orange County, CA
  • Be age 21 or older

What benefits are covered under OneCare?

CalOptima Health offers two options for you to choose from: OneCare Complete and OneCare Flex Plus. Both offer the benefits of Medicare, Medi-Cal and more all in one plan.

Are prescription drugs covered?

Yes, based on an approved formulary which may change from year to year. Some drugs may require prior authorization, step therapy or quantity limits

Are vision services covered?

Yes. Vision services include eye exams and eyewear, but there are some limits. Please contact OneCare for details or view the plan Member Handbooks for information.

What makes OneCare easy to use?

With many health plans, it’s hard to understand and use the benefits. It is even harder when you have Medicare, Medi-Cal and Part D (prescription drugs). With OneCare your Medicare, Medi-Cal and Part D benefits are together in one health plan.

How much does OneCare cost?

There is no cost to enroll in OneCare. You do not pay plan premiums, or deductibles. You also do not pay a co-pay or co-insurance for medical services. You may have co-payments for some prescription drugs. Please contact OneCare for more details.

Can you choose your doctor and hospital?

Yes. You can choose from a large network of doctors in Orange County. OneCare also has hospitals in your area.

Does OneCare cover transportation?

Yes. You have unlimited transportation benefit for your doctor visits at no cost to you. You can also get non-medical transportation to plan-approved locations, including the gym.

How can you enroll in OneCare?

For more information about OneCare or to enroll, please call us at the numbers below.

Contact Us
Visit Us
New OneCare Members
Pharmacy

To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H5433_25WEB001_M_2025 (Accepted 9/17/2024)

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