Over-the-Counter (OTC) Benefits

Do you want to order OTC items?

As a member of OneCare (HMO D-SNP), a Medicare Medi-Cal Plan, you have a benefit that allows you to order from hundreds of OTC products that you may need. The items you choose will be mailed directly to your home. You will get an OTC catalog listing the many products available.

2025 Over-the-Counter (OTC) Benefits

OneCare Customer Service
You can contact us online or by phone, 24 hours a day, 7 days a week.
1-877-412-2734 Toll-free
711 TTY
Sign Up for OneCare
1-877-412-2734 Toll-free
711 TTY

Enrollment information

Visit Us

Visit our office Monday through Friday from 8 a.m. to 5 p.m.
Walk-ins welcome.
We are closed on certain holidays.
Address, map and directions
We speak your language
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New OneCare Members

Frequently asked questions
Get quick answers to common questions about OneCare
New Member Orientation
Come to a meeting to learn about your new benefits

Pharmacy

About the OneCare pharmacy program
Learn about your drug benefits
Medication Therapy Management
This program gives you tools to get the most from your drugs

To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H5433_25WEB001_M_2025 (Accepted 9/17/2024)

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