Member Documents

Things you may need

Download the 2020 Medi-Cal member handbook It lists what is covered, how to get services, your rights as a member, your responsibilities, and much more.

Download the 2020 Medi-Cal provider and pharmacy directory Use the Provider and Pharmacy Directory to find a doctor, specialist, pharmacy or other provider near you.

Download the Medi-Cal approved drug list CalOptima’s Medi-Cal Approved Drug List includes all covered medications listed by generic name or brand name (if there is one).

Latest member newsletter Read tips to keep you and your family healthy

Common forms Find many of the forms you may need.

Other Important Documents Language assistance, Notice of Nondiscrimination and other helpful information.

Contact Medi-Cal Customer Service
You can contact us online or by phone, 24 hours a day, 7 days a week.
1-888-587-8088 Toll-free
1-800-735-2929 TDD/TTY
We speak your language
Get interpreter services

New Medi-Cal Members

New member orientation schedule
Come to a meeting to learn about your new benefits
Frequently asked questions
Get quick answers to common questions about Medi-Cal

Pharmacy

About the Medi-Cal pharmacy program
Learn about your drug benefits
Request drug prior authorization
Online form for drugs not on the approved drug list

Forms and Documents

Common Medi-Cal forms
Authorizations, requests and more
Other important documents
Language assistance, Notice of Nondiscrimination and other helpful information.

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