Call 1-888-587-8088
Get access to:
For scheduled visits, please ask for an interpreter at least 5 working days before. Simply call your health network, or you can call our Customer Service team toll-free at 1-888-587-8088 (TTY 711), Monday–Friday, from 8 a.m.–5:30 p.m. We have staff who speak your language.
Call 1-888-587-8088
Our member liaison specialists provide services to seniors, people with disabilities or chronic conditions, people without housing and people under age 21 who participate in the Whole-Child Model program. They can:
Reach our member liaisons by calling our Customer Service team toll-free at 1-888-587-8088 (TTY 711), Monday–Friday, from 8 a.m.–5:30 p.m. We have staff who speak your language.
With our Multipurpose Senior Services Program (MSSP), seniors can stay in their own homes and out of a nursing home. Our care managers work closely with you, your family and community resources to help you have a higher quality of life at home. The program is funded by the California Department of Aging.
To be part of MSSP, you must:
For more info or to apply for MSSP, call us at 1-714-347-5780, or reach out to our Customer Service team toll-free at 1-888-587-8088 (TTY 711), Monday–Friday, from 8 a.m.–5:30 p.m. We have staff who speak your language.
Call 1-888-587-8088
SSI is a federal program that gives people who are age 65 or older, blind or disabled with limited income monthly cash payments to buy essentials, such as food, clothing and shelter.
We’re working with Centauri Health Solutions to guide you through the SSI application process. Centauri Health Solutions works with the Social Security Administration (SSA) for you at no cost and can:
If you get a letter from Centauri Health Solutions, it will include details on how to get help with your SSI application. For more info, call CalOptima Health Customer Service toll-free at 1-888-587-8088 (TTY 711), Monday through Friday, from 8 a.m. to 5:30 p.m. We have staff who speak your language.
Our Case Management program helps coordinate medical care, community resources and other services for members with complex medical needs.
Call 1-855-877-3885 or 1-888-587-8088
We offer Alcohol Misuse Screening and Counseling (AMSC) to members age 18 and older, including:
For services to help with major alcohol-related issues, we can refer you to the Orange County Drug Medi-Cal Organized Delivery System (DMC-ODS).
For more help or info, call our Behavioral Health team toll-free at
1-855-877-3885 (TTY 711), 24 hours a day, 7 days a week or our Customer Service team at 1-888-587-8088 (TTY 711), Monday–Friday, from 8 a.m.–5:30 p.m. We have staff who speak your language.