Other Programs

Getting the care you need, when you need it.

We want to make sure you have access to the best health care possible.

Interpreter services At CalOptima, we speak your language. We provide interpreter services, including American Sign Language at no cost to you for all your health care needs.

Member liaison program Helps you get proper care and timely referrals to treatment and connects you to health and community resources.

Multipurpose senior services (MSSP) program MSSP provides social and health care management services to delay older adults from having to go to nursing homes.

Supplemental security income (SSI) application assistance SSI is a federal income supplement program to help aged (65 or over), blind or disabled people who have little or no income. It provides cash to meet basic needs for food, clothing and shelter.

Other services include

Case management

We have Case Management for members who have difficult medical problems. Case managers are doctors, nurses or other health care professionals who help arrange for medical care, community resources and other services that may be needed.

Substance Use Disorder Preventive Services

Alcohol Misuse Screening and Counseling (AMSC) is a benefit covered by CalOptima for all members ages 18 and older.

Covered Services:

1 alcohol misuse screening using an approved screening tool per year (more screenings if medically necessary).
Up to 3 brief behavioral counseling sessions per year (more sessions if medically necessary).

Not Covered:

CalOptima does not cover services for major alcohol problems, but members may be referred to the Orange County Drug Medi-Cal Organized Delivery System (DMC-ODS).

Call CalOptima Behavioral Health toll-free at 1-855-877-3885 for more information or help. You can call Customer Service toll-free at 1-888-587-8088, 24 hours a day, 7 days a week. TDD/TTY users can call toll-free at 1-800-735-2929.

Contact Medi-Cal Customer Service
You can contact us online or by phone, 24 hours a day, 7 days a week.
1-888-587-8088 Toll-free
711 TTY
We speak your language
Get interpreter services

New Medi-Cal Members

New member orientation schedule
Come to a meeting to learn about your new benefits
Frequently asked questions
Get quick answers to common questions about Medi-Cal

Pharmacy

About the Medi-Cal pharmacy program
Learn about your drug benefits

Forms and Documents

Common Medi-Cal forms
Authorizations, requests and more
Other important documents
Language assistance, Notice of Nondiscrimination and other helpful information.

Materials available on this website in PDF format may require the free Adobe Reader to view. To download Adobe Reader for free from the Adobe website, click here.