General Information

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If you would like more information about becoming a CalOptima vendor, please contact us at:


Monday through Friday from 8 a.m. to 4:00 p.m. Pacific Time

To register as a vendor, please click the Vendor Registration tab.

Purchasing Policy

The CalOptima Purchasing Department is committed to maintain an open, competitive and fair purchasing process. We purchase according to our purchasing policy dated March 2012, a copy of which is available upon request.

Purchase Orders

A purchase order is required for all goods ordered or services provided. A CalOptima purchase order number must appear on all shipments, delivery paperwork and/or invoices. All orders are to be shipped Free on Board (FOB) destination, unless otherwise specified on the purchase order.

Terms And Conditions

The terms and conditions printed, written and/or typed on the front and back of the purchase order are important to our Purchasing Department. Please
click here to view CalOptima's standard Terms
and Conditions.

Gifts And Entertainment

It is CalOptima policy that vendors may not offer gratuities, premiums or other incentives to any CalOptima employee under any circumstance.

Vendor Value-Added Services

CalOptima always welcomes suggestions to help make our procurement processes run more efficiently. Any suggestion or demonstrations of new products, services or equipment may be arranged through the Purchasing Department.


All items are expected to be delivered by or on the agreed upon delivery date listed on the agreement or contract. Unless otherwise notified, all deliveries to CalOptima should be made to 505 City Parkway West, Orange, CA 92868.

Purchase orders are required for invoicing and orders cannot be paid until CalOptima has received the agreed upon goods. CalOptima must receive an invoice with the purchase order number clearly shown before payment is made. All invoices should be mailed to the Accounts Payable Department or emailed to

Vendor Performance

We continuously evaluate all vendors on their ability to meet promised delivery dates, ability to meet urgent requirements, the number of rejected items due to poor quality and adherence to agreed pricing as stated on the purchase order. All future buying decisions are based upon these key performance indicators. As a public agency, we are dedicated to keeping costs low. A commitment to maintaining low pricing and deliverying high quality products and services is expected of our vendors.

We appreciate your assistance and professionalism. Please feel free to contact us with questions on how to become a CalOptima vendor.

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