OneCare (HMO SNP)

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Language assistance Download PDF Icon We speak your language. You can get interpreter services, including American Sign Language, at no cost to you for all your health care needs. You do not need to ask friends or family members to interpret for you.

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Notice of privacy practices Download PDF Icon CalOptima is required by state and federal law to protect your health information. Learn about how we keep your personal information private, along with how and when we might share it with others.

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Notice of nondiscrimination Download PDF Icon Discrimination is against the law. CalOptima follows federal civil rights laws, and does not discriminate, exclude people, or treat them differently because of race, color, national origin, age, disability, or sex.

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Annual notices newsletters Download PDF Icon Read the notices we mail to you at the end of each year.

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Model of Care Summary Download PDF Icon Read about care management and coordination of health care benefits.

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Quality improvement program goals and accomplishments Download PDF Icon Learn more about our programs to improve access to quality health care services.

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Best available evidence policy Read the policy by the Centers for Medicare & Medicaid Services.

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To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H5433_20WEB001_2020_A Accepted 9/29/19

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