1. Have Medi-Cal coverage and be enrolled in CalOptima
2. Have certain health conditions:
   • Chronic physical condition or combination of these conditions (such as asthma, diabetes, kidney or liver disease, hypertension, heart failure, Substance Use Disorder (SUD), etc.) or
   • Serious Mental Illness (SMI)
3. Have been in the hospital, had visits to the emergency department, or experiencing chronic homelessness

1. January 1, 2020 for members with chronic conditions only and
2. July 1, 2020 for those with Serious Mental Illness (SMI), with or without chronic conditions

1. Personal Care Coordinator
   To answer your questions and arrange services.
2. Care Team
   To keep you and your providers up-to-date about your health care needs.
3. Care Plan
   To meet your health goals and help you stay healthy.
4. Care Transitions
   To help you move safely and easily between different care settings. Such as help when you are discharged from a hospital or other settings, like a nursing home.
5. Health Education
   To help you learn the best ways to manage your health.
6. Family & Support Services
   To help strengthen you and your support system with help for family, friends and caregivers who support you with your health care goals.
7. Connection to Community Services
   To help you find and apply for services, such as food, disability and housing related services.

• Please let your doctor know. If you qualify, your doctor can refer you to CalOptima or your health network.
• You can also call CalOptima or your health network to see if you qualify for HHP.

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